Logistics and Transport
Copyright © 2026
Copyright © 2026
Every day, logistics and transport companies manage orders, delivery notes, invoices, delivery routes and communications with customers or suppliers.
Much of the team’s time ends up being spent reviewing documents, organising emails or responding to repetitive queries, rather than focusing on route optimisation and the efficient delivery of goods.
With B2Bit’s solutions, you can automate document management, organise emails automatically and respond to frequently asked questions without manual intervention.
This allows your team to focus on what really matters: coordinating fleets, optimising deliveries and meeting service deadlines.
The challenges facing the sector
1. Large volume of shipping documents
Delivery notes, invoices and transport documents are processed manually, which is time-consuming and increases the risk of errors.
2. Coordinating communications with customers and suppliers
Emails and phone calls regarding deliveries, issues or orders require constant attention.
3. Order and delivery tracking
Managing updates to the status of goods and routes requires constantly checking documents and emails.
4. Time spent on administrative tasks
The time the team spends on manual processes reduces their ability to monitor routes, optimise fleets and improve customer service.
HOW B2BIT HELPS
Find out how to automate your transport business
B2Bit’s solutions enable the automation of routine administrative tasks in logistics and transport companies.
From automated document management to mail handling and handling frequently asked questions, our products help reduce repetitive tasks and improve operational efficiency.
Automate the management of delivery notes, invoices and documents.
Transport companies are constantly dealing with delivery notes, invoices, waybills and delivery documents. With B2Docs, you can process these documents automatically without having to enter the data manually. The system reads the file, extracts the information and displays it on a dashboard for review or export.
It automatically organises emails from customers and suppliers.
Logistics companies constantly receive emails regarding orders, delivery issues, routes or general correspondence. With B2Mail, messages are automatically sorted into categories configured to support business success. The system analyses the content, assigns a priority, and forwards them directly to the relevant team or manager.
Automate responses to enquiries from customers and suppliers.
Transport companies receive many repetitive enquiries about the status of shipments, deliveries or incidents. With B2Bots, you can automate responses to these enquiries using an AI agent that handles calls, messages and emails. All interactions are recorded in a comprehensive dashboard, complete with a summary and a transcript.
HOW B2BIT HELPS
Find out how to automate your transport business
B2Bit’s solutions enable the automation of routine administrative tasks in logistics and transport companies.
From automated document management to mail handling and handling frequently asked questions, our products help reduce repetitive tasks and improve operational efficiency.
Automate the management of delivery notes, invoices and documents.
Transport companies are constantly dealing with delivery notes, invoices, waybills and delivery documents. With B2Docs, you can process these documents automatically without having to enter the data manually. The system reads the file, extracts the information and displays it on a dashboard for review or export.
It automatically organises emails from customers and suppliers.
Logistics companies constantly receive emails regarding orders, delivery issues, routes or general correspondence. With B2Mail, messages are automatically sorted into categories configured to support business success. The system analyses the content, assigns a priority, and forwards them directly to the relevant team or manager.
Automate responses to enquiries from customers and suppliers.
Transport companies receive many repetitive enquiries about the status of shipments, deliveries or incidents. With B2Bots, you can automate responses to these enquiries using an AI agent that handles calls, messages and emails. All interactions are recorded in a comprehensive dashboard, complete with a summary and a transcript.