Agencies and Marketing
Copyright © 2026
Copyright © 2026
Every day, marketing agencies and companies handle dozens of customer emails, invoices, expense claims and urgent requests.
Much of the team’s time ends up being spent on administrative tasks that do not directly add value for customers.
With B2Bit’s solutions, you can automate document management, organise emails automatically and respond to customer enquiries without manual intervention.
This allows your team to focus on what really matters: strategy, creativity and results for your clients
The challenges facing the sector
When day-to-day operations drain your team’s energy.
1. Extensive communication with customers across various channels
Agencies constantly receive emails, phone calls and messages from various clients, which makes it difficult to handle all enquiries quickly and efficiently.
2. Ongoing management of tickets, invoices and expenses
Campaigns and suppliers generate a large number of administrative documents, which are often managed manually.
3. Disorganised email correspondence between clients and projects
With several active clients, inboxes are constantly filling up with emails that need to be sorted and forwarded.
4. Lack of time for strategic tasks
The time spent on administrative tasks reduces the time available for strategy, creativity and campaign optimisation.
HOW B2BIT HELPS
Technical experts from strategy to implementation
B2Bit’s solutions are designed to automate repetitive, time-consuming tasks in marketing agencies and companies.
From document management to email organisation and customer service, our products enable many of these processes to be carried out automatically.
Agencies are constantly dealing with supplier invoices, expense receipts and campaign documents.
With B2Docs, you can process these documents automatically.
The system scans the document, extracts the data and displays it on a dashboard where you can easily review or export it.
Agencies constantly receive emails relating to clients, campaigns, issues or urgent requests.
With B2Mail, emails are automatically sorted into categories configured to suit the agency’s needs.
They can also be automatically forwarded to the relevant manager.
Many of the enquiries agencies receive are repetitive: campaign status, timetables, team contact details or basic questions.
With B2Bots, you can automate responses to these enquiries using an AI agent that handles calls, messages or emails.
All conversations are recorded on a dashboard, complete with a summary and transcript.
HOW B2BIT HELPS
Technical experts from strategy to implementation
B2Bit’s solutions are designed to automate repetitive, time-consuming tasks in marketing agencies and companies.
From document management to email organisation and customer service, our products enable many of these processes to be carried out automatically.
Agencies are constantly dealing with supplier invoices, expense receipts and campaign documents.
With B2Docs, you can process these documents automatically.
The system scans the document, extracts the data and displays it on a dashboard where you can easily review or export it.
Agencies constantly receive emails relating to clients, campaigns, issues or urgent requests.
With B2Mail, emails are automatically sorted into categories configured to suit the agency’s needs.
They can also be automatically forwarded to the relevant manager.
Many of the enquiries agencies receive are repetitive: campaign status, timetables, team contact details or basic questions.
With B2Bots, you can automate responses to these enquiries using an AI agent that handles calls, messages or emails.
All conversations are recorded on a dashboard, complete with a summary and transcript.